Frequently Asked Questions (FAQ) — B2B Wholesale

Frequently Asked Questions (FAQ)

Everything you need to know about purchasing wholesale natural crystal jewelry from Nanabii.

💎 Product & Mineral Authenticity
Are your crystal jewelry items made of 100% natural gemstones?

Yes, unconditionally. Every bead, cabochon, pendant, and raw cluster manufactured by Nanabii is cut from 100% genuine mined minerals. We never use glass imitations, dyed quartz, or synthetic plastic resins. Third-party testing reports can be supplied per commercial order.

What crystal varieties do you carry in bulk inventory?

We maintain steady raw inventory across 40+ natural gemstone families including Brazilian Amethyst, African Rose Quartz, Clear Quartz, Golden Citrine, Black Tourmaline, Rainbow Moonstone, Malachite, Tiger’s Eye, Lapis Lazuli, and Labradorite.

Can you provide formal gemological testing certificates?

Yes. We work in close conjunction with certified gemological laboratories (CGI / NGTC standard). Formal spectroscopic verification reports can be issued with your batch shipment upon request.

📦 Wholesale Ordering & Minimums (MOQ)
What is your Minimum Order Quantity (MOQ) for wholesale buyers?

Our standard wholesale MOQ starts at just 50 pieces per style. For new buyers testing market response, we support curated mixed-stone sample trial packs with flexible volume thresholds.

Do you provide tiered volume discounts?

Yes. We offer tiered wholesale pricing brackets: 50–200 pcs, 201–500 pcs, 501–1,000 pcs, and 1,000+ pcs contract pricing. Request our digital catalog for the complete breakdown.

Can I order sample pieces before issuing a bulk order?

Absolutely. We strongly advocate sampling before full-scale inventory commitment. Sample orders are dispatched via express courier within 3–5 business days.

🏷️ OEM / ODM Private Label Customization
Do you support private label logo engraving and custom packaging?

Yes, private label branding is our core expertise. We offer high-precision laser logo engraving on metal charms, custom foil-stamped rigid boxes, velvet storage pouches, and bespoke graphic jewelry cards.

What is the lead time for custom OEM samples?

Custom sample turnaround typically takes 3 to 5 business days after artwork and stone sizing approval.

Can you manufacture jewelry based on our own CAD sketches?

Yes! Our experienced jewelers can work directly from your vector sketches, CAD 3D models, or benchmark physical samples to create identical custom molds.

✈️ Shipping, Customs & Guarantees
What international shipping methods do you offer?

We partner with premier global couriers including DHL Express, FedEx Priority, and UPS with full tracking. For large pallet shipments, door-to-door air freight and ocean container services with DDP customs clearance are available.

What is your transit damage or breakage guarantee?

All crystal jewelry items are individually wrapped in anti-shock protective foam. In the rare event of transit damage, we provide 100% free replacements or immediate invoice credit—guaranteed.

Do you support dropshipping for Shopify or TikTok Shop brands?

Yes, we support structured dropshipping partnerships for qualified brand accounts, with custom unboxing materials and blind shipping directly to your end customers.